2.    Why do I need ID card software?
Our ID card software packages allow the user to coordinate all the information necessary to create and maintain a photo ID card database.  Simple packages such as Card5 and eMedia allow for data entry & image capture, have a ID card design module, and maintains an internal database.  Larger packages such as Card5 and eMedia (Professional versions) have more advanced features and allow for networking and attaching to larger databases such as Oracle or SQL.

3.    How do we capture an image?
Images are captured with a digital camera or by live video capture.  CardBase has capture devices that are tested to work with our ID card software and integrated systems.

4.    Do you offer complete photo ID card systems?
Absolutely.  CardBase offers system components and completely integrated photo ID systems.  Our technical support staff is available for telephone and on-site assistance.

5.    Are visitor software and visitor ID systems available?
Yes.  CardBase offers digital options from Stopware and Desk5.  We also offer the TEMPbadge line of time sensitive ID badges and visitor logs.

6.    What is the advantage of a PC-based visitor ID system?
Stopware and Desk5 allow the owner to track visitors when they enter the facility and when they leave.  A detailed digital log records and stores visitor information making searches and reporting a breeze.

7.    How does CardBase handle my technical support requirements?
CardBase technical support staff is available for telephone, field and depot support.  We offer on-demand support as well as pre-paid support options.  Give us a call to discuss how we can best meet your requirements.

Event Credentials identify staff, volunteers, security and event attendees at conferences, festivals, concerts, and sporting events.  From county fairs to world class sporting events, security, paid admission, and crowd control is an increasing concern and Event Credentials are an integral part of dealing with these issues.

9.    Can you assist with our special event?
Yes.  CardBase offers expert consultation for planning and issuing event credentials.  We also have a strategic partner that specializes in on-site Event Credentials Service Management.

10.    How do I put a hole in my photo ID card for attachment use?
CardBase offers a complete line of slot punches from economy hand held units to heavy duty desk top slot punches.  Holes should be punched after printing to avoid printer damage.

11.    We only need a few photo ID cards.  What options do you provide?
The CardBase Online Badging Service is ideal for companies needing only a few photo ID cards.

12.    Does CardBase stock parts for photo ID card printers?
Yes.  We offer the most common parts including replacement printheads needed for CIM, Eltron, Evolis, DataCard, Fargo, Nisca, and EDI Secure XID printers.

13.    Do you sell plastic or PVC ID-card stock?

14.    How do I display our photo ID cards?
CardBase stocks and custom manufactures a wide range of ID card attachments including strap clips, vinyl badge holders, magnetic badge holders, metal & plastic neck chains, badge reels, and neck lanyards?

15.    Do you provide custom printed neck lanyards?
CardBase is a custom neck lanyard supplier offering Deluxe Print (dye sublimation) and Direct Print (silk screen) lanyards.  We have cost effective options for small quantities to large quantities.

16.    Can you supply printed badge holders?
We can provide custom printed badge holders to meet almost any specification.  Printing is available from single color thru four color process.  Printed badge holders are growing in popularity particularly in the special events area such as V8 Supercar racing.

17.    Are custom printed badge reels available?
Yes.  The CardBase Zinger line offers one of the industry's largest product selections from standard economy reels to twist-free models.  All of our models can be customized with your logo.

18.    Where can we purchase access control cards?
CardBase offers HID 26-bit proximity cards and Corporate 1000 cards.  In addition we offer Mifare and Indala technology cards.  Plain blank card and well as custom printed cards are available.  Additional technologies such as barcodes or magnetic strips are available as add-on features.

19.    How can we add security to our photo ID cards?
Many security features can be added to photo ID cards depending on quantity, budget, and actual security requirements.  Typical custom features include Barcodes, Mag-stripes, Advantage images, clear or metallic holograms, ultraviolet printing, microprinting, watermark, and DNA matrix.